Returns Policy

Return Policy

  • Semoraa will only accept returns in case the product is unworn, unwashed and unused. If the product being returned is in inadequate condition, The Semoraa reserves the right not to accept the return.
  • As soon as the request is received, the complaint department processes it within one to three working days.
  • Semoraa accepts returns only if the product is sent back to us within three days of being delivered.
  • If the request of return is accepted by the company, the refund is processed within 3 days after receiving the parcel.
  • The return should be backed with valid reason. Semoraa will only accept returns if the product delivered to you, was defected, physically damaged, incomplete or incorrect.
  • Product should be returned to Semoraa in the original form in which it was delivered.
  • Customized products cannot be exchanged-not returned.
  • If you have further queries about returns you can contact us at +923332262078 or email us at [email protected]